We keep your customers’ connected lives working as they should with the products they love, without friction
Unlock the Potential of a Customer-Centric After-Sales Experience
Experience tailor-made, cost-effective solutions with uncompromised quality and pan India reach.
Building Trust, Fostering Loyalty
We keep your customers’ connected lives working as they should with the products they love, without friction
Unlock the Potential of a Customer-Centric After-Sales Experience
Experience tailor-made, cost-effective solutions with uncompromised quality and pan India reach
Our offerings
Repair, Installation & Deinstallation
Extended warranty, in/out warranty repair, product installation. Enhanced after-sales experience through a comprehensive service platform catering to diverse consumer electronics.
Buyback
Product exchange, including all appliances and mobile devices and spare management
Our offerings
Installation
Professional installation services for a wide variety of products, backed by extended warranty to ensure long-term protection and performance – all through a comprehensive service platform.
Repair
Nationwide repair services, both in and out of warranty, provided by expert technicians across a wide range of product categories.
Buyback
Comprehensive product exchange services, covering all appliances and efficient spare parts management.
50+ Product Categories Supported
Optimise Your After-sales with 247around
Software Module
Our software combines Web Modules for Brands and Service Centers with our field service App, Engineer Buddy, and a service status App for retailers, Retail Buddy.
Integrated with Google Maps, Cloud Telephony, and Call ticketing, it offers post-service audit, invoicing, inventory management, and training through 247university.
Streamlined Operations
Experience industry-leading logistics and warehouse management with optimized capacity and reach planning. Our inventory management system enhances operational efficiency, supported by a dedicated team handling both backend and frontend operations.
Last Mile Connectivity
Complete transparency through a unified platform that seamlessly connects technicians with service providers, dealers, and customers.
How do we do it?
CRM
Leveraging our web-based, multi-service CRM for seamless integration. We stay ahead with effortless collaboration with our CRM’s user-friendly API that connects easily with new brands.
Analytics
Comprehensive real-time repair analytics that power our performance. We track true performance indicators that is transparently shared with our partners.
Effective spare parts management and remote diagnostics
Unmatched customer satisfaction
CRM’s seamless
integration capabilities
Testimonials
Excellent service provided, all the problems were resolved and we are fully satisfied and happy
I'm very happy with services provided by AKAI and the service company which is 247around and the mechanic Mr Parmeshwar is responding and knowledgeable person.
I raised a complaint regarding my boombox party Pal 60 and 247around fixed my boom box very well in very short time really impressed with the service
247around executive was excellent in installing my recently purchased Panasonic water geyser. His behavior was excellent.